Technical Support
When the equipment is sent to the customer factory, ThingBetter will dispatch commissioning engineers to provide free technical training to the workers of the customer factory and provide long-term technical support and free upgrade services to the customers.
Customer Training
With the passage of time, the technology of our equipment is constantly updated and improved, and every equipment from ThingBetter has a complete data base, so we can provide you with remote technology updates, upgrades and other services, so that your machine can maintain good operation.
After-sales Tracking
ThingBetter has experienced engineers and technicians, providing timely, professional and efficient after-sales service, including equipment installation, commissioning, maintenance, technical training, door-to-door service, regular follow-up visits, etc., adhere to the principle of integrity, establish corporate reputation and disseminate a good corporate image. High-quality after-sales service is reflected in the machine failure, in a short period of time through the telephone or network to assist customers and give solutions, if necessary, quickly arrange technical personnel to repair.
Remote Diagnosis
With the passage of time, the technology of our equipment is constantly updated and improved, and every equipment from ThingBetter has a complete data base, so we can provide you with remote technology updates, upgrades and other services, so that your machine is always in the best performance state.